1.1 Shipping Policy
Processing Time: Orders for IoT devices are processed within 15 business days. Delivery times may vary depending on your location.
Shipping Fees: Shipping fees are calculated at checkout and are non-refundable.
Delivery: Delivery times are estimates and may be subject to delays due to factors beyond our control.
1.2 Exchange Policy
Exchanges: We do not offer exchanges for IoT devices. Please ensure you review your order carefully before purchasing.
Defective Devices: If you receive a defective IoT device, please contact us within 3 days of receipt for assistance. We may offer a replacement or repair at our discretion.
1.3 Contact Information
For shipping inquiries or issues with your IoT device, please contact us at support@cuekeeper.com.